Tanuja Suriarachi
Strategy and customer experience. MBA, MIT Sloan.
Put AI to work where it matters.
We help established Australian businesses connect the systems they already use, identify the highest-return process improvements, then design, deploy and hand over practical AI and automation, without giving up control of their data. In practice: connect the context, prioritise the return, build the workflow.
The whole operating picture. Systems show the pattern. People explain the reality.
Your business already knows more than any off-the-shelf AI ever will.
The useful knowledge is simply spread across software, spreadsheets, conversations and experienced people. We bring that context together around the work, so you can see what to improve, what it is worth and how to make it happen.
Our method
SPHERE
See. Preserve. Highlight. Establish. Run. Evolve.
One connected method takes an improvement from evidence to everyday use.
Explore SPHEREConnecting the business is where we start.
Finance, work, customer and team context already lives across the tools you use. We connect the evidence each process needs, directly where it makes sense and through secure exports where it does not.
Microsoft 365
Google Workspace
Microsoft Teams
Slack
Zoom
Google Drive
Xero
MYOB
QuickBooks
Stripe
Square
monday.com
Asana
Trello
ClickUp
Jira
HubSpot
Salesforce
Zendesk
Intercom
Podium
Mailchimp
Shopify
WooCommerce
Dropbox
Notion
Airtable
Zapier
Make
RingCentral
Dialpad
Illustrative method example
“Customer requests lose context between the inbox and the project system. Where does the handoff break?”
That is a more useful conversation than asking a team if its processes are efficient. We use operating evidence to ask better questions, find the real constraint and test whether fixing it will pay.
Automation has a boundary. Your business sets it.
- Human: Decide
Judgment, trust or consequence requires a person.
- Assisted: Prepare
The system gathers context and recommends; your team acts.
- Automated: Run
Clear, repeatable work moves without manual chasing.
The data, workflows and client-specific operating knowledge stay under your control. The advantage compounds inside your business, not someone else’s platform.
Commercial judgment and technical delivery, together.
Two founders, working from Melbourne and Austin. We bring strategy, customer experience, product and engineering into the same room.
Rishabh Rastogi
Product and technology. Engineering and Computer Science, Purdue.
Different work needs a different team and budget.
A focused workflow for a two-person team and a multi-team implementation across several systems are not the same job. We provide a clear starting scope, team and budget, then move with your requirements. When the work changes, we make the effect on delivery and budget clear before proceeding.
A useful place to begin
Show us where work is getting stuck.
Bring us one process that feels manual, fragmented or harder to see than it should. You do not need an AI brief.
Start a conversation